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Refund & Cancellation Policy

Pie Mathematics Association is a non-profit organization, where we sell only books and articles published by us. Please refer the terms given below carefully before placing an order.

 

Placing Order

 
  • Pie Mathematics Association processed payments via Third Party Payment Gateway.
  • Personal information collected while placing order are sent to us only if your order is placed successfully.
  • Pie Mathematics Association doesn't share your information outside.
  • All the payments are processed securely by third party payment gateway providers using 128-bit encryption, where your account details are managed safely until the end of transaction.
  • We accept payments via credit cards, debit cards & net banking.

 

Cancellation of Order

 
  • Once the order has been placed successfully, cancellation cannot be accepted.
  • Partial Cancellation allowed – If more number of books ordered, by any means if you require to reduce the quantity, we accept your request provided if your order has not been shipped.
  • Partial Cancellation request can be placed only via contact us page available in our website.

 

Refund Policy

 
  • If your transaction gets failed, but money got debited – allow us 3 to 5 business days to refund your money back to the same account.
  • For partial cancellations, money will be credited directly to your savings account through NEFT based on your request.
  • If you are facing any issues with refund, please write to us via contact us page to get immediate resolution.

 

Return Policy

 
  • Return are accepted only if the items are not received in good condition or for wrongly shipped items.
  • Returns are to be sent directly to Admin office by the customer, where the shipping cost as well order cost would be refunded with 7-10 business days.